The extensive renovation work at Morganton’s Ingles has suddenly halted, potentially pushing back a previously targeted reopening date of spring.
Ingles Corporate officials informed Morganton officials recently that it was stopping the work because of a change in its original renovation plans. City leaders said they were unaware of the specific details or a revised timeline for new project goals.
Patricia Jackson, chief financial officer for Ingles Markets, Inc., and other Ingles managers have not responded to requests for elaboration.
What is clear is that any new plans will start at square one of the City’s development review process, said Jonelle Sigmon, public information officer for Morganton. The new set of plans will be placed in a first-come, first-served sequence with other developments — in other words at the bottom of the pile — before being reviewed by the Development and Design Services staff. That process could result in additional alterations depending on language and code enforcement.
Ingles has a six-month window to avoid a time-consuming, top-to-bottom analysis of the project, which is typically an encompassing process: It could present a set of renovation plans identical to its original package. This is unlikely because the grocery corporation informed the City that changes were in the works.
“If they come to the city within those six months with the same exact plan that was already approved, they can continue work (immediately),” Sigmon said.
“If they come with a brand new plan within those six months, they have to start the process over. If they wait until after the six months with a new plan or the original plan, they will have to start the process over.”
An option to expedite the review process is to pay a fast-track permitting fee that positions the project inspection ahead of other developments.
“The fee is $150 an hour until we approve the plan,” Sigmon said. “Anyone can request the fast-track building permit review.” The fee is charged for every hour that staff works specifically on that plan, she said.
Sigmon said that Ingles did not give the City any information regarding the change in project scope that forced the work stoppage.
To provide context, Ingles submitted its original plan on Dec. 11, 2024, and received City approval 19 days later on Dec. 30. Ingles can proceed with its original plan if work resumes within six months of the last inspection on Feb. 19, setting the deadline for Aug. 19.
The Morganton Ingles was one of many local businesses severely damaged or closed by flooding during Hurricane Helene nearly six months ago.


(2) comments
Sadly, the City of Morganton's response is all too typical of a bureaucrat's response to the potential loss of a major retail operation and economic benefit to the city. In short, it wasn't "how can we help save you?" Instead, it was, here's how we will make it even more difficult for that company to recover from Hurricane Helene, if they don't jump to our regulations!
More government BS, just tell them get the work done ASAP, good luck, BUT no the City of Morganton has to be complete DIPS.
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